At this time Dynamic Electric does not offer financing. We have partnered with several providers like GreenSky over the years but found that the finance programs were not being utilized or did not offer rates and payments plans that worked for our customers.
In general, many customers can find competitive rates and financing options through other sources. Many credit unions and banks offer both secured and unsecured loans for home improvements.
Yes!
Customer satisfaction is important to us, we want you to be happy with our work and continue calling us for any future needs. We attempt to perform all work correctly and efficiently the first time around but everyone is human and occasionally we need to come back to make things right. As a company, we are committed to correcting any mistakes we make and ensuring that our work will serve you well for years to come.
We have a limited one year warranty on all materials and equipment we install as well as a 5 year warranty against any defects in our workmanship.
Like the rest of us, Dynamic Electric is working hard to monitor the changes brought on by the Covid-19 virus and do our part to practice social distancing and safe work habits. We have remained open this year so we can provide needed electrical services as well as protect the livelihoods of our employees. We have the following company-wide procedures and practices to protect our customers, employees, neighbors and fellow business owners.
Office & dispatch staff are working from home.
All company meetings are being held virtually or outdoors.
Our trucks & technicians are working from home except when dispatched rather than coming back and forth to the office.
We have instated a minimal contact policy for our technicians that includes:
Maintaining 6 feet of distance - No handshaking or other casual contact, we will wave hello when we arrive and leave.
Mask usage for all visits inside the home or where social distancing is not possible.
All payments will be made remotely, we will email an invoice and customers may make payments online or via check to our office.
Estimates and work orders should be approved verbally or online, technicians may call you to discuss options rather than discussing these in person.
And of course, we are all washing our hands before and after every single visit!
We are asking for your help as well, if you or any members of your household are ill or you have a reason to believe they may have been exposed to the Covid-19 virus, please contact our office and reschedule your appointment.
This has been a challenging year. Currently social–distancing & mask wearing are the best tools that we have to prevent the spread of the Covid-19 virus and we are committed to doing our part to keep everyone safe. If you have any questions or concerns please don’t hesitate to get in touch.
(Waving goodbye!)
Sincerely,
The Entire Dynamic Electric Team
If your job is considered a capitol improvement under NC tax law, labor costs associated with your job are exempt from sales tax but we must have a completed affidavit for capitol improvements signed by the homeowner for our records. This law changed in January of 2017 and now all jobs that are regarded as being service, repairs or installation require sales tax be charged on labor. Capitol Improvements are exempt from this tax. The form can be downloaded here.
As of January of 2017, NC service contractors such as electricians, plumbers, have been required to charge sales tax on all labor/fees for Service, Repair & Installation. Commonly most repair and service call jobs for us fall under this category.
Our license number is #29684-U and we carry a $1,000,000 general liability policy in addition to workman's compensation insurance for all of our employees.
Qualified electricians are required to pass rigorous testing and show they have completed a minimum number of hours working as apprentices under the direct supervision of a qualified electrician before they are able to take the test. The North Carolina State Board of Examiners of Electrical Contractors or NCBEEC oversees testing, licensing and ongoing continuing education each year.
Licensing is run on a company-wide level where qualified electricians work under the company license and the company is responsible for ensuring that each electrician's work is being performed to the highest standards.
Dynamic Electric is committed to making sure that all of our people have the best training available and stay current on new codes requirements and current issues so we can provide the best service to our customers.
This of course depends on your particular problem but our service trucks are well stocked with the most common replacements parts and other items needed for repairs.
Specialty items may need to be ordered or sourced locally.
Apprenticeships are a very important part of becoming a qualified electrician. Prior to being allowed to test with the NCBEEC, applicants must show that they have completed a certain number of hours working under the direct supervision of a qualified electrician. We are committed to a training program for people wanting to pursue a career as a qualified electrician and often have an apprentice working on our teams.
Our apprentice electricians play an important role in getting our work done promptly and professionally by assisting the electrician. Importantly they also provide a second set of eyes and hands for getting each job done right. They are highly trained individuals who are working towards becoming fully qualified electricians.
