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Ask the Electrician: Apprentices

Q: Apprentice Training: Why is there an extra person here at my job?

Apprentice training is a big deal here at Dynamic Electric and most of our service trucks are running a two-person team of an electrician and a qualified apprentice to make sure we can best serve our customers. We do get questions about why there are two people here to do the work.

While the basics can seem simple, electrical work has many different facets, especially for residential service work. Something as “simple” as changing an outlet may require broader experience as factors like age of the home, existing conditions and code requirements can all make a “simple task” much more complicated. Service electricians need to have knowledge and experience across a broad range of areas and systems. There is no substitute for hands on experience when it comes to these things.

Becoming an electrician is a long process.  Consideration for a journeyman electrician (now journeyperson according to the NCAIEC)  to even sit for the licensing test with the NCBEEC requires a minimum of 4000 hours of documented work under a qualified electrician. This is down from a previous requirement of 8000 hours so many journeymen electricians have years of experience before being prepared to take the licensing courses with the state.  Trade schools can provide a great start but there is no substitute for hands on experience. In fact, the NCBEEC only recognizes a maximum of 600 hours for any school courses, the rest actually must occur as hands on training.

What will the apprentice do while here?

This depends on the experience of the apprentice as well as the type of job we are doing but here are some common apprentice duties:

Apprentices serve as helpers, bringing tools and materials and helping to hold, adjust or move things for the electrician, this helps with both time and safety on the job. (ie: reducing the number of times an electrician climbs up and down a ladder)

  • These are experienced workers; they may perform all sorts of tasks related to your job within their scope of experience and under the watchful eye of the electrician.

  • Apprentices may just observe and learn new things while on your job, if they are not familiar with the job specifics.

  • They may document our work, ask questions and assist with preparing quotes for the electrician.

  • Apprentices are always an important “second set of eyes” to check and double check our work.

One thing the apprentice won’t do is cost you extra money.  They actually help us be more efficient. All of our pricing is “task” based, if you see the electrician take an extra few minutes explaining something, don’t worry this time is “on us” to help train the next generation, customers are never charged for this extra time.

Where or how do you get apprentices?

Our apprentices come from a wide variety of backgrounds and experience levels.  While apprenticeship is a learning path our apprentices are fully paid employees, we are OCLW certified and they enjoy the same benefits as our other employees. We’ve all heard about how trade skills are dying out and Dynamic Electric is committed to training and developing new electricians. Many of our current electricians have come up through the ranks of apprenticeship with our company to become journeyperson electricians with us now.

Chances are good that you will see an apprentice who is working alongside our electrician if we come to your home. They are a huge part of our ethos as a company to train and help future electricians. Say hello and feel free to ask them any questions, they are a wealth of knowledge and experience and a core part of our customer service approach. Apprentices make our entire team stronger. If you know of someone seeking a new career, send them our way at www.dynamic-electric.com/apprentices.

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Ask the Electrician is a column we publish with our advertising partner WCHL/Chapelboro. In “Ask The Electrician,” Scott answers common questions about electrical work, from switches and outlets to safety issues and preventative maintenance. If you have a suggested question for us to answer – or need an electrician – please reach out to our office.

See the article on Chapelboro.com: Apprentices

Do you offer financing?

At this time Dynamic Electric does not offer financing. We have partnered with several providers like GreenSky over the years but found that the finance programs were not being utilized or did not offer rates and payments plans that worked for our customers.

In general, many customers can find competitive rates and financing options through other sources. Many credit unions and banks offer both secured and unsecured loans for home improvements.

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Does DynamIc Electric offer a warranty on their work?

Yes!

Customer satisfaction is important to us, we want you to be happy with our work and continue calling us for any future needs. We attempt to perform all work correctly and efficiently the first time around but everyone is human and occasionally we need to come back to make things right. As a company, we are committed to correcting any mistakes we make and ensuring that our work will serve you well for years to come.

We have a limited one year warranty on all materials and equipment we install as well as a 5 year warranty against any defects in our workmanship.

Full details and terms are here.

Ask the Electrician: Permitting, Capital Improvements and More

Q: What types of jobs need a permit, what is considered a capital improvement, what do I need to know about either of these?

One of the common areas for confusion during any electrical project (or any home improvement project) is the gray area around permitting and capital improvements. It may seem easier to avoid these steps and associated fees to “keep things simple” but in reality the permitting process isn’t hard and offers good protection for improvements made to your home and declaring capital improvements offers the added benefit of saving sales tax.

As a company, Dynamic Electric suggests erring on the side of compliance and correct processing of permits so that any issues or concerns are covered at the time and not popping up in the future. Additionally, you may want to check with your accountant or other professional if you have more complex issues. Be wary of companies that may suggest they can skip these steps and save a few dollars at the time.

Permits:

Permits are the process that both notifies the county/city that you live in that you are doing work and also affirms that the work has been done correctly and meets any building codes. Fees and processes vary a bit from jurisdiction to jurisdiction (city vs. county etc.) but the basic permit is to notify (apply for a permit) and pass the various inspection points as the work is completed. Most inspections, especially if working with a reliable contractor, are simple check-ins to assure the work is complete and up to standards.

Roughly the standard question for if a job requires a permit is to ask if the work is “making a repair” or “one to one change” vs. “replacing/improving a system”. Generally replacing a light fixture, moving an outlet, switching to a ceiling fan does not require a permit.  Larger improvements should be permitted especially if you are expanding or improving a major system.

Permitting can add $125-$600 to a job depending on the level of inspections/size or complexity of the job and city/jurisdiction.  Most contractors (including Dynamic Electric) add a fee to manage the permitting process however homeowners can also elect to mange the process themselves.

The caveat about deciding to manage your own inspections is that it can take a decent amount of homeowner involvement, multiple phone calls and scheduling. Some homeowners are happy to take this on but be sure to weigh the benefits-burden of DIY for each job. (Ask your contractor if it is an option-how it works.)

Capital Improvements:

Depending on the size and scope of your job, you may be asked to complete a Capital Improvement Affidavit.  A capital improvement is generally considered anything that substantially increases the value, extends the useable life or increases use-ability of your home. They can also provide documentation to show that a home or business may have increased in value if you are thinking of selling or refinancing. The biggest benefit if having a CI Affidavit is that you no longer pay sales tax on the labor– that’s around 7.5% in our area!  (In 2016 – the law changed and both services and products are subject to sales tax for most home improvement services.)

Ultimately:

If you have questions about if you job needs a Permit or meets the Capital Improvements standards, be sure to discuss this with your contractor before your job starts. It can make a huge difference in a “smooth process” and will give you good peace of mind in going forward.  As always, let us know if you have questions!

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Ask the Electrician is a column we publish with our advertising partner WCHL/Chapelboro. In “Ask The Electrician,” Scott answers common questions about electrical work, from switches and outlets to safety issues and preventative maintenance. If you have a suggested question for us to answer – or need an electrician – please reach out to our office.

See the article on Chapelboro.com: Permitting, Capital Improvments and More

What precautions is Dynamic Electric taking against Covid-19? (December 2020)

Like the rest of us, Dynamic Electric is working hard to monitor the changes brought on by the Covid-19 virus and do our part to practice social distancing and safe work habits. We have remained open this year so we can provide needed electrical services as well as protect the livelihoods of our employees. We have the following company-wide procedures and practices to protect our customers, employees, neighbors and fellow business owners. 

Office & dispatch staff are working from home.

All company meetings are being held virtually or outdoors.

Our trucks & technicians are working from home except when dispatched rather than coming back and forth to the office.

We have instated a minimal contact policy for our technicians that includes:

  • Maintaining 6 feet of distance - No handshaking or other casual contact, we will wave hello when we arrive and leave.

  • Mask usage for all visits inside the home or where social distancing is not possible.

  • All payments will be made remotely, we will email an invoice and customers may make payments online or via check to our office.

  • Estimates and work orders should be approved verbally or online, technicians may call you to discuss options rather than discussing these in person.

And of course, we are all washing our hands before and after every single visit! 

We are asking for your help as well, if you or any members of your household are ill or you have a reason to believe they may have been exposed to the Covid-19 virus, please contact our office and reschedule your appointment.

This has been a challenging year. Currently social–distancing & mask wearing are the best tools that we have to prevent the spread of the Covid-19 virus and we are committed to doing our part to keep everyone safe. If you have any questions or concerns please don’t hesitate to get in touch.

(Waving goodbye!)

Sincerely,

The Entire Dynamic Electric Team

Why do I need a Capitol Improvement Affidavit?

If your job is considered a capitol improvement under NC tax law, labor costs associated with your job are exempt from sales tax but we must have a completed affidavit for capitol improvements signed by the homeowner for our records. This law changed in January of 2017 and now all jobs that are regarded as being service, repairs or installation require sales tax be charged on labor. Capitol Improvements are exempt from this tax. The form can be downloaded here.

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Are you licensed, qualified and insured?

Our license number is #29684-U and we carry a $1,000,000 general liability policy in addition to workman's compensation insurance for all of our employees.

Qualified electricians are required to pass rigorous testing and show they have completed a minimum number of hours working as apprentices under the direct supervision of a qualified electrician before they are able to take the test.  The North Carolina State Board of Examiners of Electrical Contractors or NCBEEC oversees testing, licensing and ongoing continuing education each year.

Licensing is run on a company-wide level where qualified electricians work under the company license and the company is responsible for ensuring that each electrician's work is being performed to the highest standards.

Dynamic Electric is committed to making sure that all of our people have the best training available and stay current on new codes requirements and current issues so we can provide the best service to our customers.

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What will the apprentice do on my job?

Apprenticeships are a very important part of becoming a qualified electrician. Prior to being allowed to test with the NCBEEC, applicants must show that they have completed a certain number of hours working under the direct supervision of a qualified electrician. We are committed to a training program for people wanting to pursue a career as a qualified electrician and often have an apprentice working on our teams.

Our apprentice electricians play an important role in getting our work done promptly and professionally by assisting the electrician.  Importantly they also provide a second set of eyes and hands for getting each job done right. They are highly trained individuals who are working towards becoming fully qualified electricians.

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